Contact Us

We’re here to help.

If you have any questions about your order, shipping, returns, product information, or anything else, please feel free to contact us.

Customer Support

Email: support@sw-spec.com

Our customer support team usually responds within 24–48 hours on business days.

Before Contacting Us

To help us assist you faster, please include the following information when contacting us:

• Your order number
• The email address used when placing the order
• A clear description of your question or issue
• Photos or videos if the item is damaged, defective, or incorrect

Order & Shipping Questions

If you are contacting us about an order or shipment, please include your order number so we can check the status more quickly.

You can also track your order through our Track Your Order page once a tracking number has been provided.

Returns & Refunds

For return or refund requests, please contact us before sending any item back.

Unauthorized returns may not be accepted.

For more details, please review our Return & Refund Policy.

Business Information

Company Name: Spec Lighting
Website: sw-spec.com
Email: support@sw-spec.com

Thank you for choosing Spec Lighting. We look forward to helping you create a warmer and more comfortable home.